What practice managers and studio owners actually ask.
Can you handle our small five-physician practice without making us a low-priority account?
Yes — small independent practices are the core of this division. Twelve-piece minimums on most goods, locked annual pricing, and a single rep who knows your practice by name. We don't have account tiers that demote small clients."
Are the drinkware items we give patients BPA-free and dishwasher-safe?
Yes — patient-facing drinkware is sourced from FDA-compliant, BPA-free stock as standard. Dishwasher-safe variants flagged on the order spec. Important for any office handing items to families with kids."
Can you handle staff scrubs with a roster of 30 employees, reordering as we hire?
Yes. Per-employee size rosters maintained per-practice; new-hire kit fulfillment handled as you send names. Embroidered scrubs and lab coats shipped to your office (or to the employee's home) within standard lead time."
We're running a 12-week wellness program. Can you do participant kits with custom dates?
Yes — program kits with cohort-specific dates, names, and graduation apparel are standard. Send the cohort list, we fulfill kits to your office or directly to participants."
Can our waiting-room intake folios include our HIPAA notice without exposing PHI?
Yes. Patient-facing printed materials structured to be informational and brand-reinforcing without PHI exposure. We'll review your intake structure with your compliance lead at art setup, not after a complaint."
Do you do milestone-anniversary gifts (one-year-clean, etc.) for recovery programs?
Yes — milestone-anniversary gifting for recovery centers, post-surgery programs, weight-loss programs, and other clinical-milestone touchpoints is core to what we do. Engraved, dated, single-piece fulfillment on demand."