What HR and L&D buyers actually ask.
Can you ship onboarding kits to each new hire's home address?
Yes — individual home-address fulfillment is one of our most-requested programs. You send the names and addresses (CSV or via API), we ship each kit, you get a single invoice. Welcome-letter personalization available.
Do you handle school-district POs and tax-exempt billing?
Yes. K-12 districts, universities, and nonprofits handled in-house with net-30 PO terms standard. Send your exemption certificate once and your rep tags every future order correctly.
We have brand standards — can you enforce them across all orders?
Yes. We store your brand-asset library once — logos, colors, fonts, placement rules — and apply them consistently regardless of who on your team places the order. Brand drift is the single biggest complaint we hear about internal-promo programs; we solve for it.
Can we run a recurring monthly onboarding program with fixed pricing?
Yes. Annual contracts with locked per-kit pricing are standard. We hold stock at the supplier, ship per-hire on demand, and reconcile monthly.
Do you do CPSIA-compliant goods for student programs?
Yes — children's-product safety compliance handled when programs are directed at K-12 audiences. We carry compliance documentation for every applicable SKU.
What's the minimum order for a one-off recognition piece?
Twelve pieces on most goods, six on some engraved categories. Smaller runs are possible but the per-unit cost climbs fast — we'll tell you up front whether it's worth doing.